SUPPORT · LICENCES · FEEDBACK

Contact

Last updated: 2026-10-18

STREAM Terrain is built by a surveying engineer who uses it on real sites, and every message is read by the person who writes the code. E-mail is the fastest way to reach us.

Support and bug reports

Tell us the STREAM Terrain version (shown in the About window), your Windows version and graphics card, what you did and what you expected. A screenshot helps more than a long description.

Never send survey data unless you want us to look at a specific problem with it — and then only a small sample you are allowed to share.

Licences and devices

Moving to a new computer, a licence bound to the wrong device, or a team licence: write from the e-mail address of the account. You can also see and remove activated devices yourself in the account panel.

Academic use

Academic use is always free for researchers and universities. Write from your institutional address and tell us briefly what the work is about.

Feedback and feature requests

What is missing for your work, what is slow, what is confusing — this is the input that decides what gets built next.